Restore and Protect Your Natural Stone Surfaces to Their Original Beauty

The duration depends on the size of the area and the condition of your stone surfaces. Typically, the cleaning process takes a few hours, but the entire process, including sealing and drying, can take 1-3 days. During our initial assessment, we’ll provide a more accurate timeline tailored to your specific situation.

We recommend waiting at least 24 hours before walking on newly sealed stone surfaces. For heavy foot traffic or placing furniture, it’s best to wait 48-72 hours. This allows the sealant to cure properly, ensuring maximum protection and longevity for your stone.

Absolutely! We’ve developed safe and effective cleaning methods for various types of natural stone, including sandstone, granite, marble, limestone, and more. Our team adjusts techniques and uses appropriate cleaning solutions based on your stone’s specific characteristics and condition. Rest assured, we’ll clean your stone thoroughly without causing any damage.

For optimal protection and appearance, we generally recommend professional cleaning and sealing every 1-2 years for high-traffic areas, and every 2-3 years for less frequently used surfaces. However, this can vary based on several factors:

• Daily usage and foot traffic
• Exposure to weather elements (for outdoor stone)
• Type of stone and its porosity
• Quality of the previous sealing job

During our service, we’ll assess your stone’s specific needs and provide personalised recommendations for future maintenance.

Yes, they are! At Hardscape Clean, we understand the delicate nature of natural stone. We use pH-neutral, stone-safe cleaning solutions that are tough on dirt and grime but gentle on your valuable stone surfaces. Our products are specifically formulated to clean effectively without etching or damaging the stone.

Yes, we specialise in removing tough stains from stone surfaces. Our powerful cleaning equipment and specially formulated solutions can tackle even the most stubborn stains, including red wine, oil, and organic matter. While the success rate depends on the stain’s age and the stone’s porosity, we’ve had great results in most cases. During our initial assessment, we’ll evaluate any stains and discuss the expected outcomes with you.

The effect of sealing on your stone’s appearance depends on the type of sealer used. Some sealers are designed to enhance the natural colours and patterns of the stone, giving it a “wet look,” while others provide protection without changing the stone’s appearance. We’ll discuss your preferences during the consultation and recommend the best sealer to achieve your desired look while providing optimal protection.

To keep your stone surfaces looking their best between professional cleanings:

1. Clean spills promptly to prevent staining
2. Use a pH-neutral stone cleaner for regular cleaning
3. Avoid acidic or abrasive cleaning products
4. Use coasters under glasses and placemats under dishes (for countertops)
5. Regularly sweep or vacuum to remove loose dirt and debris

We’ll provide you with specific care instructions tailored to your stone type after our service.

We stand behind the quality of our work. While specific guarantees may vary depending on the type of stone and sealant used, we always aim for 100% customer satisfaction. If you’re not completely happy with the results, we’ll work with you to address any concerns. Your satisfaction is our top priority!

Sydney’s climate, with its humidity, occasional heavy rains, and intense sun, can take a toll on natural stone surfaces. Professional cleaning and sealing not only enhances your stone’s appearance but also protects it from these harsh elements. Moreover, it removes potentially hazardous build-up of dirt, grime, and organic matter, which can become slippery when wet. Our thorough cleaning and sealing process removes these safety risks, providing you with cleaner, more attractive, and significantly safer stone surfaces that withstand Sydney’s unique environmental challenges.